This document contains important information. Those who are registering on behalf of others, or registering a group of individuals, are responsible for communicating this information to all persons registered.
Who Can Attend CACC
CACC is conducted for the sole purpose of providing training to only those people employed by governmental and nonprofit agencies in the fields of law enforcement, prosecution, child protective services, social work, children’s advocacy, therapy, probation, parole, and medicine who work directly with child victims of crime whose intent is to help children in their healing process. I understand the management of the conference reserves the right to refuse admission to any individual who does not meet these criteria.
Hotel Reservations (CACC Room Blocks)
CACC negotiates special room rates for attendees at hotels conveniently located near the conference site. A link to these room blocks will be provided upon completion of conference registration in your confirmation email. It is recommended these links are used to reserve a room in the conference block. Complimentary shuttles will be provided to only overflow hotels where we have a negotiated room block. Requirements for reserving in CACC negotiated room block include, but are not limited to:
- You are responsible for making and paying for your own lodging reservation.
- You will use the same link to make modifications if needed.
- A credit card is required when making your reservation.
- Do not share/distribute the hotel links with anyone.
- The links are provided for you to reserve only one room for yourself under the name in which you are registered to attend the conference.
- Do not make/hold multiple reservations in your name for other guests.
- Make your reservation as soon as possible. The room blocks fill very quickly.
- Government rate rooms are limited and are not guaranteed even if you are employed with a government agency. We suggest you act quickly if this is a priority.
- Room blocks will be audited. Reservations without a corresponding conference registration will be canceled and removed from the block. Unknown and/or duplicate reservations may be canceled.
- You are responsible for knowing the cancellation policy on your reservation.
- The conference is not responsible for any hotel fees/charges incurred.
CACC Registration Cancellation and Refund Policy
No refunds will be given after June 3, 2023, 11:59 PM CT. Your registration may be canceled on or before June 3, 2023. Canceling your registration before midnight (CT) on June 3, 2023, will guarantee a refund, less a $100 administrative fee. The cancellation fee must be paid whether the registration fee has, or has not, been paid.
As of midnight (CT) on June 4, 2023, if you are registered for the conference, CACC incurs expenses on your behalf, and therefore full payment is required. You are required to pay the registration fee IN FULL if you are registered as of midnight (CT) on June 4, 2023, whether you attend or not.
- You will be billed for the full conference payment If you are registered as of midnight (CT) on June 4th and have not paid.
- NO REFUND will be given if you have paid your registration as of June 4, 2023, and do not attend. (See substitution information below.)
You may substitute another qualified attendee in your registration at any time if you are unable to attend. Substitutions can only be made by contacting firstname.lastname@example.org. Substitutions should be made before arriving at the conference, if at all possible, to avoid delays during busy registration times and potential issues with logging into the conference app and final certificates.
Registration Payments and Invoices
Upon completion of registration, confirmation of registration will be emailed to the email address provided for the attendee during registration. You will receive an invoice via email if there is a balance due on your account. You are responsible for submitting your invoice to the appropriate department within your agency for payment. Invoices will not be mailed by CACC.
Invoices paid by check or wire: You are strongly encouraged to include a copy of your invoice along with the check payment when paying by check or include your confirmation number on wire transfers to ensure proper credit.
Orphaned Checks/Wire Transfers: Checks and wire transfers received with no documentation resulting in staff time spent researching to match payment to registrant will be assessed an administrative fee of $10.00 per registrant.
You will not be admitted to CACC unless your registration balance is paid in full, or you have a confirmed purchase order on file with CACC. Purchase orders may be emailed to email@example.com.
A purchase order is a promise of payment. While you may attend CACC with only a purchase order on file, it will not change the balance due. Participants using a purchase order will be billed for full conference fees either upon receipt of the PO or immediately following CACC. Purchase order payments must be received within 30 days of the last day of CACC.
The conference-issued name badge and lanyard must be worn at all times while onsite at the conference. Attendees, sponsors, and/or exhibitors will not be permitted in the common areas or workshops without the appropriate conference-issued badge.
Seating is on a first-come, first-served basis. Access to case studies and workshops is not guaranteed. Most workshops are repeated at least once. The conference has many concurrent sessions. We recommend you review the schedule and plan ahead.
Final Conference Certificate (CEU Credit Hours)
The final conference certificate will list all sessions and credit hours received from successfully completed session evaluations. Please see important details below to ensure you receive your final conference certificate reflecting your participation at the conference and correct number of credit hours.
- A unique verification code will be provided at the end of each 75-minute block of instruction by the presenter. This will be your only opportunity to receive the code so be sure you record it exactly as provided.
- The verification code is required to “unlock” the evaluation for each session.
- Evaluations will be completed on the conference app or the conference website by logging in using the email address used to register for the conference along with your unique conference registration confirmation number.
- You must be logged into your account on the conference app or website. Accounts cannot be shared.
- Substitutions: Attendees who are attending in place of another should never sign in as the other person. Make sure YOUR NAME is in the system correctly.
- Failure to use your own login credentials will result in another person’s name on “your” certificate.
- You must complete a session evaluation for each 75-minute block of instruction attended for the course and course hours to be added to the total hours displayed on your final conference certificate.
- Two-part presentations will require two evaluations: one evaluation for Part 1 and another evaluation for Part 2.
- Repeated sessions will each have a different unique verification code.
- You must also complete the overall post-event feedback survey after all session evaluations have been completed before you can print your final conference certificate.
- Your access to the evaluations and certificates closes on September 17, 2023, at 11:59 CT. After this time, you will no longer have access to complete evaluations or print your certificate. Conference staff will not have access to assist you after this date. No exceptions.
- All continuing education credit is self-reported. The conference does not submit continuing education credits on behalf of any attendee.
Consent and Release
I understand the Crimes Against Children Conference (CACC) and Dallas Children’s Advocacy Center (DCAC) reserve the right to use any photograph or video taken at any event sponsored by CACC/DCAC, without the expressed written permission of those included within the photograph/video. CACC/DCAC may use the photograph/video in publications or other media produced, used, or contracted by CACC/DCAC including but not limited to brochures, invitations, books, magazines, websites, mobile apps, etc. To ensure the privacy of individuals, images will not be identified using names or personal identifying information.